Posted tagged ‘manners matter’

The Big Boy Principle of Innovative Service by @ChipRBell

agosto 4, 2014

I’m re-blogging this post, because I think always the manners matter.
And more in Social Media field, no many people say ( write/replay ) ” THANK YOU “, when we share or comment on their post, or tweets, or whatever…
Like Chantal said : Thank someone who never gets expressions of gratitude….Respectful service entails an extra helping of help, an enduring act of benevolence and a sincere interest in making a difference in the welfare of those around you.
Great post Chantal !

Take It Personel-ly

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I am excited to help celebrate the first anniversary of Chip R. Bell’s book The 9 ½ Principles of Innovative Service. It is a great book that will inspire you to create better service experiences in all you do. To read a sample chapter click here.

The following is a guest post from Chip.

The night before my annual physical examination I received a text from my physician reminding me that the morning exam would be started with a blood test. “Remember, no food after midnight and only water or black, unflavored coffee in the morning.” I am a big coffee fan!

As soon as the nurse took two vials of blood the next morning, she escorted me to the examining room for me to don the high fashion hospital gown we all enjoy wearing. As soon as I was in my most pitiful stance sitting on the…

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